Privacy policy

1. Use of this website is subject to this Privacy Policy, the user should re-read their terms in each new use in order to check whether you agree with it.


2. Personal data provided by the user will be kept on file for Castelo Brands, a company responsible for processing the same, which treatment is aimed at the following purposes:

1. Execution and performance of the contract on the user-selected services
2. Satisfy user requests;
3. Provide the user with information about the services of City Lovers Tours or any other company Castelo Brands, including with regard to the above identified products, sending commercial messages by e-mail or any other equivalent automatic electronic means (such as SMS). You may change your preferences in the "My Account" in order to select the type of products on which you want to receive information.


3. Castelo Brands , headquartered at Rua do Almada, 315, 4050-038 Porto, Portugal, a company responsible for the file, is committed to maintaining the confidentiality of personal data and to ensure the exercise of rights of access, rectification, cancellation and opposition by letter sent to the address above.


4. The user (you) guarantees that the personal data provided is true and accurate and undertakes to notify any change thereof. Any loss or damage to this website or to the person responsible for the web site or to third parties resulting from wrong information, inaccurate or incomplete registration forms will be the sole responsibility of the user


5. Cookies: by accepting this privacy policy, the user consents to use of cookies on this website, which are described below.

Information about cookies

What is a cookie?
A cookie is a small text file that a web site enter on your PC, phone or computer device containing information about your navigation on this website. Cookies are necessary to facilitate the navigation of the user, and do not damage your computer.
Although this privacy policy if you use the term cookies, since this is the primary method of storing information used by this website, the "local storage" of the browser is used for the same purpose of cookies. In this context, all the information included in this section is also applicable to this "local storage" of information.


In order to use cookies on this website?
Cookies are an essential part of the operation of our web site. The main purpose of our cookies is to enhance your browsing experience on our website. For example, cookies help us identify you (if you are registered on our web site), remember your preferences (language, country, etc.) during navigation and in future visits, to manage the car purchase, to allow you to carry out your purchases online, etc.
The information collected by cookies also allows us to improve our website, to provide information on the number and regularity of visits, the adaptation of the website to individual interests, lookups, etc.


To use cookies on this website?
Don't store sensitive information of personal identification, such as your address, password, credit card information, etc. in the cookies that we use. Also we do not use cookies to target advertising to our users on the basis of their navigation, nor for any other advertising purposes, our or any third party.


Who uses the information stored in cookies?
The information stored in cookies on our web site is used exclusively by our services, with the exception of information from Google Analytics, which is used and managed by Google and by us with statistical purposes, and the analysis of payment transactions (Payment Operation Analysis cookie), which is generated exclusively when it performs a purchase, and that is parsed by a foreign company in order to provide sufficient guarantees for payment operations performed.


Cookies can be disabled?
Yes, it is possible to disable cookies. However, if you choose this setting, it is possible that cannot access some parts of our website, your navigation is less efficient, and you can't enjoy the benefits of some of our services.
If you choose to restrict, block, or delete the cookies from this web site, you can do so by setting your browser. Although the each browser tuning parameters are different, the setting of cookies is done usually through the "options" or "Preferences" from the Tools menu. For more information about the configuration of the cookies on your browser, see the "help" menu.